AI agent development
AI agents that do real work across your apps — answering customers, replying to leads, updating records and preparing reports — with clear limits, approval for anything important, and a person one click away.
- Fixed quote before we start
- Delivered in days
- You own everything
Is this for you?
AI agent development is a good fit when one of these sounds familiar.
- Your team answers the same questions all day
- New leads wait hours for a first reply
- People copy data between inboxes, apps and spreadsheets
- Weekly reports take hours to put together
What we build
From one agent that does one job well to a team of agents that work together — always with clear limits.
Customer support agents
Answer questions from your help center, policies and order data on your website, WhatsApp or email — and hand off to a person when needed.
Sales & lead agents
Reply to new leads in seconds, ask qualifying questions, book calls and keep your CRM up to date.
Operations agents
Process invoices, orders and forms, update records across your apps and flag anything unusual for review.
Research & reporting agents
Collect data from your tools and the web, then write the weekly report, summary or brief for you.
Voice agents
Answer and route calls, book appointments and take messages — with natural speech and a summary of every call.
Browser agents
Work in websites and portals that have no API: fill in forms, check statuses and download files.
Multi-agent systems
Specialized agents that plan, check and hand work to each other for longer, multi-step jobs.
Integrations & MCP
Connect agents to your CRM, help desk, store, email and databases through APIs, webhooks and the Model Context Protocol.
Monitoring & improvement
Dashboards for quality, speed and cost, test sets that catch problems early, and regular tuning.
Agents you can trust with real work
An agent is only useful if it's safe to let it act. These controls are built into every agent we ship.
Three levels of autonomy
Agents act alone on safe tasks, ask before anything important, and never touch what's off-limits — you set the rules.
Least-privilege access
Each agent gets only the tools and data its job needs, with separate keys you can revoke at any time.
A person in the loop
Uncertain cases and high-impact actions go to your team for approval, with the context to decide quickly.
Tested before launch
Every agent is tested on real cases from your business — including the tricky ones — before it goes live.
Every step logged
See what the agent read, decided and did, so any answer can be checked and corrected.
Predictable running costs
The right-sized model for each step, caching and usage limits keep the cost per task low and capped.
Chatbot, automation or AI agent?
Three different tools for three different jobs. We'll recommend the simplest one that works for you.
| Compared | Chatbot | Automation | AI agent |
|---|---|---|---|
| What it does | Answers questions | Runs fixed steps between apps | Works through a task and takes actions |
| Handles new situations | Within its knowledge | No — only the rules it was given | Yes, within the limits you set |
| Uses your apps | Rarely | Yes, in a fixed order | Yes, choosing the right tool each time |
| Best for | FAQs and simple support | Predictable, repeated workflows | Varied work that needs judgment |
Read the full guide: AI agent vs chatbot — what's the difference, and which do you need?
How the project runs
Clear stages, a fixed quote and a working preview while we build — most projects are delivered within days.
Pick the right job
We map the workflow, measure it today and choose the task where an agent pays off fastest.
A one-page agent brief with success criteria
Design the agent
Tools, data, permissions, approval rules and when to hand off to a person — written down before we build.
An agent design you approve
Prototype & test
A working agent in a safe sandbox, tested on real examples from your business, including the tricky ones.
Test results on your own cases
Pilot with approvals
The agent works alongside your team; important actions wait for a person to approve them.
A live pilot with full logs
Launch & improve
Full rollout, monitoring of quality and cost, and regular tuning as your business changes.
Dashboards, documentation and support
Technologies we use
We pick tools that suit your project and your team. A typical selection:
AI models
Agent frameworks
Tools & integrations
Ways to work together
Start with a fixed-scope project, or keep us on monthly — whichever fits the work.
Agent pilot
One agent and one workflow, built and tested with your team in a few days.
Best for: proving the value before a bigger rollout.
Billing: one fixed price.
Production agent
The complete agent: integrations, approvals, monitoring and training.
Best for: a defined workflow you want handled every day.
Billing: deposit to start, then by milestone.
Monthly agent care
Monitoring, tuning, new skills and support as usage grows.
Best for: teams that rely on their agents every day.
Billing: monthly, flexible terms.
Common questions
About AI agent development. Can't find your answer? Send us your question. Guide: AI agent vs chatbot — what's the difference?
What is an AI agent?
An AI agent is software that uses an AI model to work through a task step by step and take actions with tools — for example reading a support message, checking the order in your store and sending the reply. A simple chatbot only answers; an agent can also act.
How is an agent different from automation tools like Zapier or n8n?
Automation follows fixed rules. An agent can read messy input, decide what to do and handle cases nobody wrote a rule for. We often combine both: automation for the predictable steps, an agent for the judgment calls.
Will the agent make mistakes?
Sometimes, like any new team member — so we design for it. Agents get narrow permissions, important actions need approval, uncertain cases go to a person, and every step is logged so it can be checked and improved.
Is our data safe?
Agents only get the access their job needs. We use AI providers that don't train on your API data, keep keys and secrets out of the code, and can run models on your own servers when privacy requires it.
Which apps can the agent work with?
Most tools with an API — CRMs, help desks, online stores, email, calendars, spreadsheets and databases — and websites without an API through browser automation. We confirm every integration during discovery.
How much does an AI agent cost?
It depends on your budget and the job you want the agent to do — how many apps it connects to and how much it handles on its own. Start by filling in the project form and sharing your idea, even if it's rough. We'll reply with a free estimate, and after a short chat you get a fixed quote before any work starts. AI usage is billed to your own AI account, and we estimate it upfront.
How long does it take?
Fast. Most agents are ready within a few days. A bigger agent with several integrations, approvals and monitoring usually takes about 5–6 days — sometimes a little more or less. We agree the exact timeline with you before we start.
Can one agent work on our website and WhatsApp?
Yes. The same agent can answer on your website chat, WhatsApp and email, using one shared knowledge base and handing conversations to your team when needed.
Do you work with small businesses?
Yes. Many of our clients are small teams. We usually start with one agent for one clear job — like answering common customer questions or replying to new leads — so you see results before investing more.
Often paired with
Let's give your team an AI agent.
Tell us which task takes the most time. We'll reply within one business day and suggest the first agent worth building.
Prefer email? Write to support@zenraai.com